The first thing would be to check the cell phone to see if the number is not on the black list since that prevents you from receiving calls. Another rule out that you can do is place your chip in another cell phone and perform a test call from the Entel operator, then you will realize If the problem is the chip or the cell phone. Follow these steps to solve the problem with your device:
1. Check that your account payment is up to date. …
2. Check that your phone is not blocked due to theft by calling 106
3. Check the Entel service on the screen. …
4. Rule out poor coverage. Does it happen everywhere? Are there more people with the same problem in the area? …
5. Does the difficulty occur with all calls or one in particular? …

Why are incoming calls restricted?

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This means that the owner of that phone line requested to restrict certain dialing to prevent misuse of their phone. This strategy is widely used by several companies for some employees since a large part of the supervision revolves around call activity.

How to activate cell phone calls?

Settings. Under “Calls,” tap Incoming calls.

Why aren't calls coming through on my iPhone?

Go to Settings > Phone > Blocked Contacts. Check if Call Forwarding is enabled. Go to Settings > Phone > Call forwarding and make sure it is disabled. Check if the Silence Unknowns option is enabled.

How to reactivate an Entel chip?

The user must call the short number *10# and follow the instructions on the screen to recover or activate a Prepaid Mobile Telephony line. To recover a Prepaid line, the user must have the recovery PIN through the means provided for this purpose.

What is the call restriction code?

Remember that the personal code to access call restriction services is 0000, but you can personalize your code by typing the following sequence from the call menu of your mobile: **03*330*0000*new code*new code# and then press the call key.

How do I know if my phone is locked Entel?

If you have a cell phone that has the operator's logo on the home screen, don't worry, your device may be unlocked. In that case you must have a NanoSIM from another operator on hand. When you put it in and see that there is a signal for both data and calls, it means that your operator is released.

What is the Entel unlock code?

You can request the unlocking of your device by calling 800 367 626. We will ask you for the 4-digit numerical code that we give you at the time of blocking. Remember that by unlocking it you keep your cell phone number, plan, balance and all the services that you had active before the theft or loss.

What is Entel call forwarding?

The “Call Forwarding” service allows incoming calls to be diverted to another number previously registered for each of the permitted conditions, so that calls are not lost.

What is Entel's WhatsApp number?

How do you know if call forwarding is activated?

Go to “Settings” and then click on the “Phone” option. Within the menu, look for the “Call Forwarding” option. Activate or deactivate the detours according to what you need. The icon appears in the bar when call forwarding is activated.

How do I know if I have call forwarding activated?

How to see if there are active call forwards on Android Look for the “Call” settings. Locate the “Operator Related” menu. There you will see the call forwarding configuration. Enter and you will know if you have active forwarding and which phone numbers.

What is call forwarding?

Call Forwarding is often used to forward calls to voicemail or a number other than your mobile phone.

How to remove automatic call rejection?

Open the Phone app and touch Menu > Call settings > Call rejection. 2. Touch Auto Reject Mode to activate the feature for All Numbers or Auto Reject Numbers (automatically rejects numbers in the Auto Reject List).

How to configure iPhone to receive calls?

On iPhone, go to Settings > Phone > Calls on other devices, then turn on Allow on other devices. On iPad, go to Settings > FaceTime > iPhone Calls, then turn on iPhone Calls.

How to unlock an iPhone to receive calls?

Go to Settings > Phone > Blocked Contacts. Check if Call Forwarding is enabled. Go to Settings > Phone > Call forwarding and make sure it is disabled.

How to contact an Entel advisor?

You can visit us at any of our Entel Stores. You can call 123, option 1, 0, 2.

How long does it take to restore the Entel service?

The maximum service replenishment time is 24 hours between the time you pay and the time the payment is entered into our systems.

What is the code to deactivate Call Forwarding?

With ##002# you cancel all call forwarding. And it works for both Android and iPhone, just carry out the following process: Open the phone app on your mobile. Type ##002# and press the call button.

How to know if the phone is locked by IMEI?

If you received a text message indicating that your device's IMEI will be blocked, you must check the IMEI number by dialing *#06#.

What does carrier locked mean?

A locked mobile phone is one that can only be used on certain telephone networks. This way, if you change phone companies or travel abroad, your phone will refuse to work unless you unlock it first.

What is blocking for late payment?

Delinquency Block This block is assigned when you are in arrears for more than 30 days. You must make the minimum payment of the debt plus the interest incurred and the next day this blockage is lifted. Blocking a phone due to late payment usually occurs when the owner purchases it postpaid.

What is SIM lock code?

The PUK is an 8-digit code that is used to unlock the SIM card when the PIN has been entered incorrectly 3 times. If you write it wrong 10 times, the card will be permanently blocked.

How do you know if call forwarding is activated?

Go to “Settings” and then click on the “Phone” option. Within the menu, look for the “Call Forwarding” option. Activate or deactivate the detours according to what you need. The icon appears in the bar when call forwarding is activated.

What does code *# 21 do?

*#21#: with a function very similar to the previous one, this code allows you to know if data, calls and messages are being diverted. But in addition, this code shows a screen that confirms if an improper diversion is occurring.

What happens if call forwarding occurs?

The Call Forwarding service allows incoming calls to be diverted to another previously registered number, so that calls are not lost. You can choose between: Total transfer of all incoming calls to the number registered for this condition.