What is the role of telephone banking officer?

The Telephone Banking Officer is responsible for providing good customer service in relation to any of their banking, financial and investment needs. Job Purpose: The position will be responsible for resolving customer inquiries over the phone on a day-to-day basis, thereby providing efficient customer service.

What is the difference between phone banking and mobile banking?

Mobile banking and internet banking are two types of digital banking… Difference between mobile banking and internet banking.

What is the salary of telephone banking officer?

Average Total Pay The typical ICICI Bank Telephone Banking Officer salary is ₹2,14,577. Telephone Banking Officer salaries in ICICI Bank can range from ₹ 1,35,210 to ₹ 3,62,229.

What is the meaning of telephone banking?

Telephone banking is a service provided by a bank or other financial institution, which allows customers to carry out a series of financial transactions over the telephone that do not involve cash or financial instruments (such as cheques), without the need to visit a bank branch or teller automatic

What questions are asked in a bank interview?

25+ Bank Interview Questions and Answers

What are the Telecaller functions?

Telecaller Responsibilities: Respond to customer uncertainties, complaints and suggestions in a timely manner. Writing down the important details of each conversation. Verbally communicate offer acceptances to our sales team for closing. Recording of all successful and unsuccessful attempts to close sales.